Take the time to read through these Terms and Conditions with care. When you access this website, you agree to be bound by the terms and terms stipulated below. Do not visit this website if you do not accept the Terms and Conditions set out below. Custom Boxes Land reserves the possibility of changing, altering or modify the terms and conditions at any time without notice.

Acceptance of the Terms

Soft Hub Inc. Soft Hub Inc. o/a Custom Boxes Land (“Custom Boxes Land”) offers specific packaging items. It also provides additional products and services (the “Services”) to you via this Website (“Website”) as well as access to and the use of this Website as well as the Services are made available to you upon your acceptance and acceptance of the terms of service and terms (“Terms”).

By accessing the Website or by indicating your acceptance of these Terms, you are acknowledging that you’ve read understood and consented with these terms. If you are not averse to the Terms and Conditions, then you are welcome to not access this website.

Custom Boxes Land reserves the possibility of changing these Terms at any time with or without advance notice. Your continued use of the website or the services following any changes indicates your agreement to the terms as amended. Your responsibility is to check these Terms frequently. The last time these Terms were updated was 10-12-2022.

If you don’t agree to any one or more terms of this Agreement, you should not use or access this Website or the Services.


To access certain areas of this website You must first sign up to establish your account (“Account”) as well as sign-up with an email address along with a username and password (collectively, “Credentials”). The sole responsibility lies with you for keeping confidential your Credentials. You are responsible for any damage incurred by divulging or resulting from improper use of your Credentials.

Privacy Policy

Your Registration Data, Credentials as well as any other information you give us, whether on the Website or not along with other details about you, are subject to the Privacy Policy of Custom Boxes Land.

Order Shipping and Delivery

Please be aware that any dates for delivery and production that we can give are only estimates. Third-party shipping couriers as well as freight companies provide delivery and shipping for orders. While Custom Boxes Land employs reasonable efforts to avoid delays in production and delivery but in no circumstance will Custom Boxes Land be liable for any other or consequential damage resulting from delays. In addition to the above, if appropriate, Custom Boxes Land will refund or waive the rush charge in the event delays occur. The customer is not entitled to cancel an order due to delays.

Additionally, Custom Boxes Land assumes no monetary responsibility for damages caused to the customer’s products by shipping. Damages are the sole obligation of the carrier or the freight company who is in charge of the delivery. If the customer is notified of damaged goods, Custom Boxes Land will assist the customer in establishing an investigation in order to claim claims for damages as well as compensation with the shipping company, and will initiate an investigation to determine the cause of the damage.

Production costs can alteration due to changes in the cost of materials, labor and other costs, and can be altered to be effective immediately.

We don’t make our customers accountable for shipping and delivery costs. We cover everything that is related to delivery and shipping on our own, to ensure that packaging solutions are affordable and affordable for customers. Shipping charges are estimated based on including packing size, weight and rates currently in effect. They may be modified to reflect any potential changes to these costs from the time of the quotation and the date of execution. Shipping costs for large quantities of products depend on the access of the buyer to a dock for shipping and a forklift. In the absence of this there could be additional charges. The customer is accountable to provide all requested information in the shipping and customs clearance procedure. Failure to provide the necessary information could cause delays and storage, warehousing, or shipping costs. Custom Boxes Land disclaims all responsibility for any fees or charges that result from the customer’s inability to comply with customs clearance and shipping procedures.

Returns and Refunds

All purchases are covered by the Custom Boxes Land gives a warranty of a certain duration. If we discover that any product was defective (as explained below) We will gladly offer to replace or refund the item that we sell. Since every order is unique to each customer and is not resold value In all other instances the sale is final. The customer must inform Custom Boxes Land within five days of the delivery of any defects found in the purchased product in the event that it is not the customer is satisfied with the item. If a replacement is necessary the customer should first return the entire amount of the item received after 15 working days (at the expense of the customer) from the date that the item was received. Custom Boxes Land cannot be held accountable for the shipping charges for the return of the product or exchange, nor for any shipping charges for re-ordering of the item.

Product Defects and Liability

Custom Boxes Land decides that a product is defective in the event of an issue with the structure or printing due to manufacturing or construction that is not properly or cut, not limited to the following:

  •         Cracking that occurs when printed areas are creased due to over-expansion of the paperboard material (which could be because of its nature);
  •         Tiny cracks in the areas of creases in non-laminated cards (this can be normal);
  •         Cracks, bends, or scratches that occur by improper handling or transportation;
  •         There is a variance in the specifications such as dimensions, style, material printing options, layout of the print and finishing within 2.5 percentage;
  •         Variable density and color (including any proofs and final product)
  •         Graphics or artwork submitted by customers
  •         Designs, artwork and images should be submitted in CMYK format, in accordance with our specifications.
  •         General Artwork Preparation Guidance
  •         The Artwork of Digital Printing Preparation Instructions

Custom Boxes Landis not accountable for any color shift during conversions between RGB into CMYK colors. Designs, artwork and images should be supplied with the minimum 300 DPI at 1:1 scale, and the CMYK color mode.

If the artwork you submit does not meet our standards, Custom Boxes Landis not responsible for any printing mistakes (including images that are printed as blurry, distorted or pixilated) that might occur. Make sure you follow our specifications for artwork carefully when preparing and sending our artworks.

Coordination and color proofing

Custom Boxes Land is not responsible for the color match or ink density of screen proofs that are approved by customers. Screen proofs are able to predict layout accuracy, text quality as well as image proportion and layout, but neither color nor density. While Custom Boxes Land will do its best to accurately match the gradient density of every shade, Custom Boxes Landis not liable for the final appearance of the color.

Customer Content

For certain products and service offerings, you are able to choose to upload your data electronically or send data, text artwork, photographs or other graphics, messages or any other material (collectively, “Customer Content”) to Custom Boxes Land to be used in packaging and printing products. You acknowledge and agree that you (and anyone else from whom it been derived) are the sole responsible for the entirety of Customer Content.

Giving us Customer Content is granting the Custom Boxes Land an unrestricted royalty-free perpetual, irrevocable, and fully sub-licensable license to make use of to duplicate, alter, disseminate and communicate to third parties the Customer Content that is used to fulfill your purchase. Furthermore, you provide Custom Boxes Land a non-exclusive royalty-free, perpetual, irrevocable and fully sub-licensable license to reproduce, use or modify, and display, and display your product on our website. Additionally, you grant us permission to use your information on marketing channels. You may request that we do not publish your products for marketing purposes by emailing us at

You warrant and confirm that the Customer Content you upload to Custom Boxes Land is your own copyright or has permission to copy any documents, text, graphics or photography you submit for inclusion in the printing process. Custom Boxes Land, its directors, employees and shareholders, as well as agents and affiliates, agrees to indemnify and defend Custom Boxes Land from any claim, demand or suit resulting from any breach of the warranty. You agree to pay any judgment, reasonable settlement offer, or any other consequence of any such suit or demand, or claim. Custom Boxes Land may also charge you for any attorney’s fees.

You agree to not upload, post, transmit, or otherwise transmit any Customer Content to Custom Boxes Land that contains:

  •         It is illegal, threatening, abusive and defamatory.
  •         It invades the privacy of another person.
  •         It would encourage the commission or concealment a crime.
  •         Advocates for or encourages treason or insurrection, sedition or forcible resist to any law of America.
  •         It is illegal to transmit it.
  •         It is the subject or infringes on any patent, trademark or trade name, trade secrets, copyright, right to publicity, moral right or other intellectual property rights of another individual or entity.
  •         Software viruses, trojans and malware are included in this document. They could also contain other malicious or harmful computer code that would disrupt or interfere with Custom Boxes Land’s services and production.

Overrun or underrun

Custom Boxes Land will ship the ordered quantity, but Custom Boxes Land may ship a smaller quantity or an excess of the required quantity. To account for an underrun, we recommend that you adjust your total quantity.

Proofing and Order Approval

Custom Boxes Land does not have the obligation or responsibility to review or proofread your order’s content or layout. All orders are printed as submitted. The customer is responsible for final proofs, layout verification and approval prior to submission to the printing process. After you submit your files for printing and packaging, you will be fully satisfied with the layout and content of the documents and agree to take responsibility for any errors. Custom Boxes Land recommends custom production-grade prototypes and PMS colors be used in all stringent requirement-sensitive projects to ensure color accuracy, finish, and stock properties. Let’s say that the customer is unable to request a prototype custom made before placing a production order. The customer accepts any color variations or other deviations that may occur in a production order by reviewing the artwork proofs only digitally.

Once you have received the proofs from Custom Boxes Land, your order will not be processed. Once proof(s) are finalized, all estimated turnaround times begin.


Unless otherwise stated, all prices and dollar amounts displayed on this website are in United States Dollars. Custom Boxes Land accepts PayPal, Wire Transfers, Credit Cards and Checks. Different payment methods may have different clearing times. Once all outstanding payments have been received and cleared, production will be stopped and products won’t be shipped. After the invoice is issued, interest may be charged on any overdue or missed payments.

Changes to Shipping Address and Contact Information

Custom Boxes Land must be notified of any changes to your name, email address, phone number or shipping address that are not listed on the invoice. Custom Boxes Land will not be held responsible for any damages, errors or losses resulting from the failure to update your account information. Extra charges may apply for changes in shipping address and contact information during production.

Use the website

Except as provided in these Terms, no copying or reproduction of the Website’s content or materials for commercial purposes, distribution, retransmission, modification, reverse engine, sale, or any other exploitation is allowed without Custom Boxes Land’s prior written permission. Custom Boxes Land reserves all rights to take any steps it considers necessary. These may include legal action to stop illegal or prohibited activity. Custom Boxes Land may suspend or terminate your access at any time to this website or to the Services, without notice. All consequences, however distant, that result from the use of this website or the services are your sole responsibility.

Trademarks and Copyright

“Custom Boxes Land”, related words, logos and names are trademarks or trade-marks of Custom Boxes Land globally. These Terms and this Website are not intended to grant or confer any license or other rights, expressly, implicitly, or by estoppel. Names of companies, products, and services that are referred to in this Website could be trademarks or trademarks of their respective owners. It is strictly forbidden to use Custom Boxes Land’s trademarks or trademarks without permission.

Copyright protects the materials on this website, including all of its content, site design, text, graphics, and their selection and arrangement. All rights reserved. Custom Boxes Land retains the title to Custom Boxes Land’s material. Unauthorized use of these materials is strictly prohibited. Custom Boxes Land reserves all rights to take any legal action necessary to enforce its trademark and copyright laws.

Third-Party Links

This website contains links to third party websites. These links are provided for your information only. These links are not intended to be an endorsement of linked sites, nor do they imply any affiliation with their owners and operators. Custom Boxes Land also has no control over any linked site’s content. These contents are the sole responsibility for the operator or owner of the linked site.

Acceptable Use and Restrictions

You agree to comply with these Terms and to use the Website, Services, and Materials only for lawful purposes and in compliance with all applicable laws and regulations.

Potential users of this website or the services in any country of the world whose laws are:

  •         These Terms may be canceled in whole or in part. The essential parts are at least the provisions relating both to governing law, limitation of liability, and other legal requirements.
  •         You are prohibited from accessing this website.
  •         You agree to not use the Services or this website in any way that:
  •         Infringes on or misuses the intellectual property rights any third party
  •         It could be defamatory or discriminatory, malign or harmful to any individual or entity.


Custom Boxes Land will be held harmless from any damages, losses, costs, expenses (including legal fee), claims, complaints and demands, actions and proceedings (including settlement payments), resulting from or connected with your use of this website, its content or materials or the Services, Customer Material, your negligence, misconduct or breach of these Terms. Custom Boxes Land reserves the right to take part in any settlement negotiations or defense of any third-party claim.


You agree and understand that you are solely responsible for the use of this website and the services. The Services and this Website are provided “as is” and on an “as available”. Custom Boxes Land and its parent, subsidiaries, affiliates, as well as any of their employees, agents or officers (collectively, “Custom Boxes Land Parties”), make no warranty or condition regarding this website, the Services, or any products that we sell. Custom Boxes Land expressly disclaims any warranties or conditions in these Terms.

To the greatest extent allowed by law, implied warranties and conditions of merchantable qualities, fitness for a specific purpose, and non-infringement third-party rights are excluded

Product defect or failure, claims arising from normal wear, product misuse or abuse, product modification or improper product selection, noncompliance with codes or certifications or misappropriation are all excluded. Any advice or information received from Custom Boxes Land or its parties through this Website or any other sources will not create any warranty that is not explicitly stated herein.

Custom Boxes Land Parties make no warranties or conditions about the quality, reliability or security of the Services, or that they will be uninterrupted or without errors. Custom Boxes Land Parties are not responsible or liable for the loss, corruption, or inability to access or store email messages or electronic files. Accessing data, files, or other materials from third parties is at your own risk.

You are responsible for your actions and risk when you access this website. Custom Boxes Land takes reasonable steps to ensure the security of this website. Custom Boxes Land cannot guarantee that the materials are safe from viruses, worms or other harmful code. You are responsible to implement safeguards to protect your computer and data, and to pay all costs associated with any repairs, corrections or services required by this Website or the Services.

Limitations of liability

Custom Boxes Land and its parties will not be held responsible for any indirect, consequential, incidental or special damages, or loss or damages for income loss, business interruption or loss of data or business information. They also disclaim all liability for claims of third parties and other pecuniary losses arising from or related to this website or the services. Custom Boxes Land Parties are not liable for any alleged or actual infringement of third-party materials accessible through the Services. The cumulative liability of Custom Boxes Land Parties for any matter arising from or related to these Terms will not exceed (a) the amount you have paid in connection to the order that gave rise to the liability and (b) $250. These exclusions and limitations may not be allowed in certain jurisdictions.

These limitations and disclaimers apply regardless of cause, circumstance, or form of action that led to the loss. This applies even if the claim, loss, delay, claim, liability was advised of.


These Terms, the Privacy Policy and any other notices or policies on this Website (all of which may be modified by Custom Boxes Land at any time without prior notice), constitute the entire agreement between Custom Boxes Land, you, and Custom Boxes Land. These Terms can’t be changed except as stated herein. These Terms prevail over any other terms on this website that are inconsistent with them. A waiver of any term or condition of these Terms is not a waiver of the other terms. Let’s say that any of these Terms is found unenforceable in any jurisdiction. These Terms will be eliminated or restricted to the minimum extent possible, while the rest of the Terms will remain in full force. These headings are for informational purposes only. They will not affect or limit the Terms in any way.

These Terms, the subject matter of these terms and any related matters will be governed and construed according to the laws of the United States. This excludes any laws that implement United Nations Convention on Contracts for International Sale of Goods. You now irrevocably consent to the jurisdiction of the United States courts in any action or proceeding that may arise from or in connection to the Services, the Website, or these Terms.

Except where prohibited by law, any dispute, claim, action, or controversy arising from or related to any transaction on the Sites or the breach enforcement, interpretation or validity of these Terms (“Dispute”) shall be settled by the party asserting the matter by first trying in good faith to resolve the dispute by sending written notice to each other party outlining the facts and conditions (including any documentation relevant) and giving the recipient party thirty days to respond or settle the dispute. The parties must agree that the dispute resolution procedure is a condition precedent to any claim under the preceding paragraph.

Get in touch

We appreciate your visit to our Website. We welcome any comments or questions you may have about the Website, these Terms or any of our Services. For phone numbers, email addresses, and other contact information, please refer to the Contact section.